Last Updated: January 1, 2026
Agreement to Terms
These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("User," "you," or "your") and Low Key Liquid LLC, a California limited liability company doing business as Kaia Zephra ("we," "us," "our," or "Company"), governing your access to and use of our website and all associated services, including but not limited to psychic readings, spiritual guidance, energy work, and related digital products (collectively, the "Services").
By accessing or using our Services, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree to these Terms, you must not access or use our Services.
1. Services Description
1.1 Entertainment and Spiritual Guidance Purpose
IMPORTANT DISCLAIMER: All Services provided by Kaia Zephra, including but not limited to astrological readings, psychic readings, energy healings, spellwork, rituals, and spiritual guidance, are intended for entertainment, spiritual insight, and personal reflection purposes only. These Services are based on spiritual interpretation and intuitive guidance and should not be considered as:
Medical, psychological, psychiatric, legal, financial, or professional advice
Factual predictions or guarantees of future events
Substitutes for professional consultation in any field
Absolute or infallible truths
1.2 No Guarantees
We make no claims, promises, or guarantees about the accuracy, relevance, timeliness, completeness, or applicability of any content or guidance provided through our Services. Results and experiences are subjective and will vary by individual.
1.3 No Guarantee of Specific Results
While we strive to provide meaningful and insightful spiritual guidance, we explicitly do not guarantee:
Reconciliation with ex-partners or specific relationship outcomes
Manifestation of specific events or circumstances
Timeline accuracy for predicted events
Success of spellwork, rituals, or energy healing
Resolution of personal, financial, or health matters
That any specific person will take any particular action
Individual results depend on numerous factors beyond our control, including but not limited to personal circumstances, free will of all parties involved, and the subjective nature of spiritual work.
2. User Eligibility
2.1 Age Requirements
You must be at least 18 years of age to use our Services. By using our Services, you represent and warrant that you are 18 years or older and have the legal capacity to enter into these Terms.
2.2 Prohibited Users
You may not use our Services if:
You are under 18 years of age
You have been previously banned from using our Services
Your use would violate any applicable laws or regulations
3. Account and Order Information
3.1 Account Accuracy
When creating an account or placing an order, you agree to provide accurate, current, and complete information. You are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account.
3.2 Order Processing
By placing an order, you:
Authorize us to charge the payment method provided
Confirm all information submitted is accurate
Acknowledge that Services will be delivered digitally via email
Understand that work on your order begins immediately upon payment
4. Payment Terms
4.1 Pricing and Payment
All prices are listed in USD unless otherwise specified
Payment is due in full at the time of order
We accept major credit cards and other payment methods as displayed on our website
Your purchase will appear on your bank statement as "Low Key Liquid LLC" or "Kaia Zephra"
4.2 30-Day Satisfaction Guarantee
We stand behind our Services with a 30-day satisfaction guarantee. If you are not completely satisfied with your reading or Service:
Contact us at [email protected] within 30 days of delivery
We will work with you to address your concerns
We may offer additional guidance, clarification, or a supplementary reading
In cases where satisfaction cannot be achieved, we may offer a partial or full refund at our discretion
4.3 Refund Conditions
Refunds may be denied if:
Request is made after 30 days from delivery
Services have been fully delivered and consumed
User has violated these Terms
Multiple refund requests suggest abuse of our guarantee
5. Intellectual Property Rights
5.1 Our Content
All content on our website and within our Services, including but not limited to text, graphics, logos, images, audio, digital downloads, and software, is the exclusive property of Low Key Liquid LLC or its licensors and is protected by intellectual property laws.
5.2 Your Use Rights
Upon purchase, you receive a personal, non-exclusive, non-transferable license to use your reading or Service content for personal, non-commercial purposes only. You may not:
Resell, redistribute, or commercialize any content
Copy or imitate our Services for commercial purposes
Remove any proprietary notices from materials
5.3 User Content
By submitting any information for your reading (birth dates, names, questions), you grant us a license to use this information solely for the purpose of providing the requested Services.
6. Prohibited Uses
You agree not to:
Use our Services for any illegal or unauthorized purpose
Violate any laws in your jurisdiction
Transmit any malicious code, viruses, or harmful content
Attempt to gain unauthorized access to our systems
Harass, abuse, or harm another person through our Services
Use our Services to make decisions about medical, legal, or financial matters
Impersonate any person or entity
Interfere with or disrupt our Services or servers
Use automated systems or software to extract data from our website
Resell or commercially exploit our Services without authorization
7. Disclaimer of Warranties
7.1 "As Is" Basis
Our Services are provided on an "as is" and "as available" basis without any warranties of any kind, either express or implied, including but not limited to:
Merchantability
Fitness for a particular purpose
Non-infringement
Accuracy or reliability of information
7.2 No Professional Advice
YOU ACKNOWLEDGE AND AGREE THAT:
Our Services do not constitute professional advice of any kind
You should not rely solely on our Services for important life decisions
We strongly encourage seeking appropriate professional consultation for medical, psychological, legal, or financial matters
8. Limitation of Liability
8.1 Maximum Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, LOW KEY LIQUID LLC, ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, AND AFFILIATES SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO:
Loss of profits, data, or use
Personal injury or emotional distress
Decisions made based on our Services
Any damages resulting from use or inability to use our Services
Our total liability shall not exceed the amount you paid for the specific Service giving rise to the claim.
8.2 User Decisions
You acknowledge that any decisions or actions you take based on our Services are your sole responsibility. We are not liable for any consequences arising from your interpretation or use of the guidance provided.
9. Indemnification
You agree to indemnify, defend, and hold harmless Low Key Liquid LLC, its officers, directors, employees, agents, and affiliates from any claims, damages, losses, liabilities, and expenses (including legal fees) arising from:
Your use or misuse of our Services
Your violation of these Terms
Your violation of any third-party rights
Any decisions or actions you take based on our Services
10. Privacy
Your use of our Services is also governed by our Privacy Policy, which is incorporated into these Terms by reference. Please review our Privacy Policy to understand our practices regarding your personal information.
11. SMS / Text Messaging Terms
11.1 Description of SMS Use Cases
Low Key Liquid LLC (DBA Kaia Zephra) delivers SMS communications to customers who have opted in via approved consent mechanisms. Messages are limited to the following use cases:
Promotional & Marketing Messages: Special offers, new service announcements, and personalized recommendations for opted-in customers. (Example: "Hey [Name]! This is Kaia Zephra. Thanks for being a valued customer! Enjoy a special offer available this week. Reply STOP to unsubscribe.")
Customer Support & Transactional Notifications: Order updates, delivery confirmations, support responses, and account-related notifications. (Example: "Hey [Name]! This is Kaia Zephra. We received your support request and will get back to you shortly. Reply STOP to unsubscribe.")
Messages may include embedded links and a customer support phone number. Messages will not contain age-gated content or content related to financial services or loan arrangements.
11.2 Opt-Out Instructions
You may opt out of SMS communications at any time using any of the following methods:
Reply STOP to any SMS message you receive from us to immediately unsubscribe
Reply CANCEL, END, QUIT, or UNSUBSCRIBE — these keywords are also accepted and will remove you from our SMS list
Contact us directly at [email protected] to request removal from our SMS program
Upon receipt of a valid opt-out request, we will send one final confirmation message and you will receive no further SMS communications, except as required by law. If you opt out of marketing messages, you may still receive transactional messages related to an active order unless you request full removal.
11.3 Customer Support Contact
For questions, assistance, or concerns related to our SMS program, please contact us:
Email: [email protected]
Mail: Low Key Liquid LLC (DBA Kaia Zephra), 7535 N San Fernando Rd, Burbank, CA 91505
SMS Help: Reply HELP to any SMS message to receive support information
We will respond to support inquiries within 2 business days.
11.4 Message & Data Rate Disclosure
Message and data rates may apply. Rates are determined by your mobile carrier and your individual plan. Low Key Liquid LLC is not responsible for any charges incurred through your wireless carrier as a result of SMS communications. Message frequency varies based on your interactions and preferences. For questions about your plan's messaging rates, please contact your wireless carrier directly.
11.5 Carrier Liability Disclaimer
Low Key Liquid LLC is not liable for delayed or undelivered messages. Delivery of SMS messages is subject to effective transmission from your network operator. Mobile carriers are not liable for delayed or undelivered messages. Carrier message and data rates may apply. Low Key Liquid LLC does not guarantee the delivery, timeliness, or accuracy of any SMS messages transmitted through third-party carriers or SMS service providers. We are not responsible for any actions or inactions of wireless carriers in connection with the delivery of SMS messages.
11.6 Additional SMS Terms
Entering your phone number alone does not constitute consent to receive SMS messages; explicit opt-in is required
SMS consent is not shared with or sold to third parties (except SMS delivery providers)
Marketing SMS consent is always optional and will never block form submission or purchase
You may re-subscribe at any time by texting START to our SMS number
12. Electronic Communications
By using our Services, you consent to receive electronic communications from us, including:
Order confirmations and delivery of Services via email
Marketing communications (with opt-out options)
Important updates about our Services
13. Dispute Resolution
13.1 Governing Law
These Terms shall be governed by and construed in accordance with the laws of the State of California, United States, without regard to conflict of law principles.
13.2 Arbitration Agreement
Any dispute arising from these Terms or our Services shall be resolved through binding arbitration in accordance with the American Arbitration Association rules. The arbitration shall be conducted in Los Angeles County, California, or at another mutually agreed location. You waive any right to a jury trial or class action lawsuit.
13.3 Time Limitation
Any claim related to our Services must be brought within one (1) year after the cause of action arises.
14. Modifications to Terms
We reserve the right to modify these Terms at any time. We will notify users of significant changes via email or website notice. Your continued use of our Services after modifications constitutes acceptance of the updated Terms.
15. Severability
If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.
16. Entire Agreement
These Terms, together with our Privacy Policy and any other legal notices published on our website, constitute the entire agreement between you and Low Key Liquid LLC regarding the use of our Services.
17. Contact Information
For questions about these Terms or our Services, please contact us at:
Low Key Liquid LLC (DBA Kaia Zephra) 7535 N San Fernando Rd Burbank, CA 91505 Email: [email protected]
By using our Services, you acknowledge that you have read, understood, and agree to be bound by these Terms & Conditions.
Copyright © 2026 Kaia Zephra. All rights reserved.